WHO ARE WE?
We are a group of professionals in the hotel industry that tackles necessities in order to reach the results projected by investors working in a logical approach through each segment to make it happen.
Our team is made by:
Gildardo Llado Reyes:
With more than 25 years of experience in Marketing Management and Hotel Management. Collaborated as Sales Manager in several hotel chains (Hoteles Mision, Crown Paradise, The Small Grand Hotel’s, etc.). He was also a member of Operation Committees for several hotel groups for over 10 years.
Major experience designing strategies in areas such as Tour and Travel, Groups and Conventions, Call Center. Specialist on E-Commerce, GDS Management, One to One Marketing and CRM and Loyalty programs.
Remarkable experience in advertising media management, both mass and direct.
Deep knowledge on quality systems ISO 9001-2000, having achieved certifications for diverse hotel chains of which participated as member of technical executives Committees.
Gustavo Gonzalez Hermida:
More than 23 years of experience in 4 and 5-star Hotels. Specialist in Lodging Operation and great experience in the International Sales field, collaborating in the most important tourist fairs.
He took part on Hotel Management Positions, and also Operation and Sales in major National and International Hotel Groups such as: Holiday Inn, Mision Hotels, Best Western, GOH Group, Etc., in major markets such as Cancun, Bajio and Mexico Central Region.
Strong capacity to manage hotel operations staff.
General Manager, Industry Professional for more than 25 years. Internal Control Specialist, Management and Finance Office in Hotel chains with more than 3000 rooms.
Special payroll models and pricing control developer, also hotel operations staff management.
Plenty of experience in the hotel auditing field and budget management.
Specialist in the Front and Back office system management that enables online feedback with operational units.
Specialist in Operations’ Manual Management and superior knowledge in quality control system ISO 9001-2000.
Expert on E-Commerce, expansion and growth, extranet development (electronic room inventory, rates) Global distribution system management. Experience in hotel chains such as Grupo Poasadas, Hoteles Mision, Crown Paradise Hotels, Aranzazu and Vista.
Experience in One to One marketing and data base management (e-marketing), participated in the development of several loyalty programs with an over 35,000 client-incorporation.